TimothyTiah.com

Family time on weekends

I  started this weekend with a bit of a frustration. There were some work things that I couldn’t complete on Friday but because the weekend was here and most people stopped working I had to wait till Monday. It was something that seemed to happen more and more often with me these days. Looking forward to Monday when the weekend just begins. Not because I don’t enjoy the weekends but because I wanted to get my work done on Monday.

This weekend was just like that. I finished whatever work I could conceivably finish without having to wait for anyone else on Monday and then spent the rest of the weekend exercising (cycling and badminton) and spending time with my family.

With my wife I took her to our usual weekend cafe-hunting when we would find a new cafe and have brunch together once we put the kids to sleep in the late morning.

With my daughter Penny it was just having her lean on my chest as I watched TV. She seemed to really enjoy leaning on my chest.

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And then with Fighter it was taking him to the mall for a little walk. This time as we walked into a toy shop he went in and chose a toy he really wanted and didn’t want to let go of it. It was the first time he’s been like that. Normally he forgets and he’s okay with choosing something else. But this time… there was this stuffed llama that he just wanted. So as expensive as it was I decided to buy it for him.

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By the end of the weekend I had already began to miss the beginning. I’m looking forward to getting work done tomorrow of course but there’s something about the time I spent this weekend that was priceless. That I spent it creating new memories with my family and my loved ones.

I once told Shorty that I think I would be really happy living a typical American suburban life and going to Wal-Mart or Westfields every weekend but she didn’t believe me. She said I would be bored and always wanted more.

After this weekend I’m more and more convinced that I think that would be enough for me. Being able to spend time with my family every weekend. Take them out, play with them teach them, lecture them even sometimes… everything that would involve creating memories with them.

I didn’t do many of the things I set out to do this weekend. Shorty and I wanted to watch Avengers or Pitch Perfect 2 but we didn’t. Heck we wanted to finish watching the episode of Sherlock that we were on for days but still didn’t manage to. But still I feel contented and happy. I feel it was a weekend very well spent because it was a weekend that I spent building memories with my family.

Is having time to spend with your family on weekends not enough?

I think it’s enough for me. I can’t wait for next weekend to come.


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The Inside of an Ice-Cream Factory

I’m in Bangkok this week for my Entrepreneur Organization Forum Retreat. Part of our retreat is a learning experience. Where we take the opportunity to visit an entrepreneur and learn all about his business, his struggles and his industry.

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This trip we visited Mr Soh Chee Yong, the President of Creamo (the 3rd largest ice-cream player in Thailand). Mr Soh told us his story and gave us a factory tour.

1) It all starts with COOKING

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Yes that’s the word he used to describe it. This is the kitchen. There are huge cauldrons and woks there where the ice-cream is mixed together and cooked. If you lychee or coconut or chocolate flavor ice-cream then some flavoring or the real thing is added in.  The end result is some sort of a paste.

2) The paste is aged…. just like wine or beef.

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Once the cooking is done they’re all cooled down and kept in these huge tanks for aging. They age them for 24 hour or so to let the ingredients all settle down before they go on to the next step.

3) The paste is squeezed on to the cups or cones.

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If you look at the bottom right of the picture, you’ll see a conveyor belt with trays on them. If you look closely these trays all have ice-cream cones on them with the paste just freshly squeezed in them but not yet frozen. The workers then take the cones out of the tray manually and then put it on to the bigger blue trays you see on the upper right. Those blue trays go on a conveyor belt that takes them into this huge refrigerator. The journey through this refrigerator takes one hour before it comes out from the other side. By then it’s frozen.

4) The conveyor belt then takes it to the end of the line for packing

Workers then pack everything and ship them out.

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On the left side of this picture you’ll see packing going on for not the cones but the big ice-cream tubs. That ice-cream is made the same way as the cones except that you don’t need the machinery to squeeze the paste on to each cone. So there is a mixer that squeezes all the paste into the tub and then freezes it and off for packing. These big tubs normally go to restaurant chains like the big steamboat chain in Thailand that is a long time client of Creamo.

5) Storing ice-cream is expensive

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This huge building above is not just any warehouse. It’s their warehouse for storing ice-cream. Mr Soh told us that the challenge in the ice-cream business is that the longer you take to sell your product the more expensive it becomes for you because of the refrigeration costs to keep it frozen.

6) There are a number of entrances and exits to this big fridge

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Inside it was buzzing with workers and forklifts moving stock around. All of them with winter jackets on and some covering their faces with cloth. The temperature? -20 degrees celcius.

7) Like any warehouse all the ice-cream is stacked as high as possible 

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We decided to take a picture in the warehouse. I very cleverly decided to go visit an ice-cream factory in shorts and paid the price for it that moment. If I had a lesser powerful camera I think the picture might have been blurry from all my shivering. So that’s it everyone. That’s how ice-cream is made in an ice-cream factory.

Story of an ex-Singapore Airlines Stewardess

Came across this entry on Dayre today. It’s written by an ex-Singapore Airlines air stewardess and she gave a very insightful, funny and sometimes sad account of how it’s like to be a stewardess.

I’m told that it has gone viral now in Singapore but I thought I share it here anyway for those of you who haven’t had a chance to read it yet.

So if you haven’t read it do click here.

1 Year After SQ

My Radio Interview with RedFM’s REDefine by JJ

RedFM has this new segment this past month called REDefine. When I met JJ (one of my favorite radio announcers of all time), he told me how they wanted to do more with radio. More than just being about music or giveaways or even the prank calls we’ve grown to love listening to.

They wanted the content of radio to educate and maybe even to inspire. That we won’t just get entertainment out of our radio stations, we would get more. They wanted to this with a series of interviews with people who have done interesting things in their lives.

So when they engaged me to be a part of this I happily agreed to it.

It was my second time meeting JJ and really JJ is in real life exactly like how he is on radio. Funny, full of energy and really witty.

We spent an hour in the studio in one of the most fun interviews I’ve ever had. You can listen to the interview here.

We talked about business, family, life and more.

If you want to listen to some of the other interviews they had on REDefine you can click here and listen to their podcasts.

5 Types of People Who Make Driving in KL annoying

I used to enjoy driving. There’s nothing like having the liberating feeling of being able to go whenever you want to, whenever you want to. I enjoy the experience of it too. I enjoy feeling the acceleration of the car and feeling the handling of the car around the corners.

That was some time ago. I don’t enjoy driving anymore. Driving has become really stressful for me and it’s not really just the traffic in KL. It’s the certain type of drivers we sometimes see on the road that make a stressful time even more stressful.

Here’s a few:

1) The people who double and triple park around schools to wait for their kids.

Perhaps I haven’t had to send my kids to any of these schools yet so I can’t relate.

But I can tell you one school in KL that contributes very much to this. Kuen Cheng. The school’s entrance is off the Federal Highway. I don’t even know how that happened. How did a highway just get built in front of a school entrance? Or how did a school get built with a highway at its entrance? Whichever way it is.

As a result of this and inconsiderate parents, right before school starts and right after school ends, you’ll see cars double or triple parking at the entrance. Effectively making the 3 lane Federal Highway into a 1 lane trunk road.

Resulting in a massive traffic jam!

2) The motorbike who cuts in front of you at a traffic light only to ride very slowly once the light turns green.

You’re sitting in your car waiting at the front of a traffic light. The roads ahead of you are all clear and you’re looking forward to rolling down them the minute the light turns green.

Just before that happens though a motorbike cuts through from behind you and parks himself right in front of you. No big deal you think. Then when the light turns green he accelerates so slowly you look twice to see if he’s on a motorbike or a bicycle. Worst part is he doesn’t keep to the side. He sticks right in the middle until you give him a little honk.

3) The driver who don’t want to give way to you even if just letting one car go isn’t really going to change his position much.

It’s after work and the roads in the city are grid locked. You’re trying to turn out of your office into the main road. Even though you’re the only car and even though traffic is not moving, nobody on the main road wants to let you in. They fight you in a game of chicken till the bumpers of your car nearly make out before they back off.

4) The driver who insists on making an illegal U-Turn even if that means he’ll get stuck in traffic at the opposite direction and clog up the road.

You’re at the traffic light trying to make a right turn. The traffic at the opposite side of the road is not moving but you think… no matter. Fortunately you’re not going into the opposite direction. No no. You’ll be turning right off into freedom and no traffic.

Then as your light turns green the car in front of you tries to make an illegal U-Turn instead of turning right. As a result of that and heavy traffic he gets stuck. When he gets stuck, everyone else behind him gets stuck and when that happens, you get stuck.

You curse and swear and watch in anguish as the seconds tick by and your green light once again turns red. No amount of middle fingers would be able to express how you feel.

5) Drivers who think yellow lines mean “PARK HERE”.

Traffic is heavy at the intersection you’re at. You’re waiting for your light to turn green by watching the light of the perpendicular direction turn red. Finally it just turns red. That means your light is about to turn green too.

But surprise surprise! A driver on the other side decides to use whatever few yellow light seconds he has left to cross the intersection. Because it’s jammed on the other side he ends up sitting right on the yellow box area and blocking you. The light turns green but you can’t get across so you hammer the honk and try to cut to the right to avoid him.

The Youngest Tiah to undergo surgery

I was born with an eye ptosis. When I was a baby, doctors told my parents that I had to go for surgery to correct it. If I didn’t I would lose my eyesight.

My parents were very worried but was concerned about putting me through surgery at such a young age. So with the doctors in agreement, they waited until I was 2-3 years old before I went for my operation.

I have this memory lodged somewhere at the back of my brain of me being in surgery but my dad said it was impossible because I was put under general anesthetic. I guess it was just a dream that my mind recreated and stored into my memory.

The operation was successful and I was the youngest in my family then to ever go through an operation. It was a record that I held until yesterday.

While I was at work on Monday, Shorty told me she was bringing Penny to the hospital because there was an odd swelling near her crotch. I was scheduled to go to Bangkok the next day for some meetings but I didn’t think the swelling would amount to anything. So I booked my flights anyway.

A few hours later, Shorty messaged me. Penny had a hernia. Her ovary had dropped into a hole and the swelling we see on her crotch is her ovary sticking out. The doctor said they need to operate on her as soon as possible to correct it.

Like most modern parents would do, we searched online for information about her condition. We found that it wasn’t common but it also wasn’t totally uncommon. And if operated quickly with a good doctor it’s something that can be resolved without too much fuss.

Still the thought of Penny, barely 1 month old going under the knife was heartbreaking. I canceled my trip to Bangkok (as a result burning my budget airline flights) and the next day followed Penny to the hospital.

Her surgery was set at 11.30AM. We wheeled Penny in on a full sized hospital bed and were told to change her into a hospital gown of sorts. We changed her, wrapped her up in a thick blanket that the nurses provided and then waited. There was a man on a hospital bed in the queue right ahead of us, waiting to go into the operating theater. Just like anyone going for surgery, he looked a little worried.

I thought to myself that on the bright side, Penny didn’t know what was going to happen. She didn’t have to worry.

Finally the time came and the nurses wheeled her away from a teary Shorty and me. I too teared at the sight of my tiny daughter on a bed too big for her, being wheeled away into an operating theater. I patted Shorty on her head and she sought comfort on my shoulder.

“So poor thing…” she said.

“Don’t worry” I replied. “She has the best doctor and healthcare…. she’ll be okay”.

We went for lunch to calm ourselves down and a little more than an hour later we were called back into the operating theater. Penny was out and crying. Awake from her anesthetic. Shorty recognized her cries almost immediately. I had my doubts but when I listened to it a second time I knew Penny was wide awake.

They only let one person into the waiting area so Shorty went in and calmed Penny down. The operation was a success and Penny was fine.

She gets discharged today and she walks away not just with her ovaries all fine but with a new record. The record of the youngest one in my family to had gone through surgery.

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At just over a month old.

My Week in Pictures

This week really flew by for me very quickly. I’m sitting right now in my living room on a Sunday afternoon as I write this on my laptop. Some badminton tournament is playing on the telly and on my left, Shorty is sitting with Fighter on the couch. Fighter is reading her book and Shorty for some reason tying up his hair.

I was deciding what to blog about so I pulled out my phone and flipped through all the pictures I took this week. I thought the pictures I took gave me a good representation of how my week was. So here it is:

1) I was so busy working that even when I was home I didn’t have the time to spend with Fighter. So one day Shorty brought Fighter to office to visit me.

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He sat quietly on my lap as I did my work… well at least it lasted for a few minutes. Then he got bored and went on to greener pastures. By greener pastures I mean my female colleagues who gave him all the attention he wanted.

2) I think this next picture was taken when I was away over the weekend.

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Fighter hanging out with Penny. Fighter used to be really jealous when he sees me carrying another baby but I think he has gotten used to Penny. He’s also learned to love her and “sayang” her.

Shorty’s strategy was to let him play with Penny. Sometimes we would cringe because not knowing how to control his force he sometimes can be a little rough with her. But Shorty made sure that we maintain our discipline and not overreact to it… for fear that if we do, he might resent her.

I think that has worked and he has really gotten used to having Penny around.

3) I’ve been treated to these cookies all week along.

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I love cookies and Shorty has been making loads of them. Her reason for making cookies over cake or anything else is that cookies can be kept. Whereas cake.. well there’s only a certain amount of cake we can eat. And that’s even with me.

Her cookies are extremely awesome. I’ve stopped buying cookies from outside for now and just insist on her making more and more. My favorite is her oatmeal raisin ones but she has made others like chocolate chip or peanut butter ones. All equally awesome.

4) Weekends were spent with a lot of coffee. Fighter always insists on drinking whatever I drink. When I drink beer in front of him, he wants it.. but I insist on keeping it away.

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The other one is coffee. He always wants to have a sip but giving him coffee would just make him bounce off the walls all day… from a caffeine high. Plus I’m not sure if caffeine would be good for him at such a young age. Yesterday I was drinking some coffee shake and he insisted on trying so I let him taste a little. Fortunately it didn’t have a major effect. He still went to bed a couple of hours later as scheduled.

5) Grocery shopping with Fighter is a joy. He doesn’t like to sit in the trolley but he likes to sit on this basket trolley thing.

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He sits there quietly and plays with all the groceries we buy and put inside there. I had a hard time trying to convince him to get out of the trolley once we were done.

6) Since my 160KM ride in February, I haven’t been waking up early and doing any long rides. I just started being lazy and well.. lazy to wake up so early. This weekend though I decided to get back into it.

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Did an 80KM ride with some 50 or so other cyclists from a cycling club. The experience of riding in huge groups of cyclists is really amazing and I wish I had brought my sports camera along to capture the moment.

I was happy to know that I could still keep up with the group after having not done a long ride in a long time. Before that my rides on weekends were like 20-30KM or so.

Alright I’m gonna go spend some time with the family now. I’ve got a really busy week going ahead with lots to do. Update again soon guys. Have a wonderful week ahead.

3 Ways That Gambling in a Casino is like Running a Business

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Every now and then my friends and I will visit a casino. Whether it’s in Singapore, Australia, Macau… we somehow always find ourselves in a casino doing some gambling. I’m very cautious when it comes to gambling and the fear that it might turn into an addiction so I normally set myself a limit or a gambling budget and if I hit it, I’ll stop. Not a single bet more.

To add to that, I also don’t gamble big because I believe I have bad luck in gambling. While my friends often have moments when they win big, I normally go to casinos and lose. I imagine myself being the model gambler at a casino. I walk into a casino with some money and leave it all in the casino when I leave. So I always try to keep my limit to a minimum. Maybe $200 or so.

Then one day Ming watched me play a game of Baccarat at a table and he said “You know what… you’re playing this entirely wrong”.

I was intrigued. What do you mean entirely wrong? Isn’t gambling all about luck? And isn’t Baccarat a rather simple game. You bet on banker or on player and it’s an almost 50% chance to win either way. This is what I learned that really drew similarities to business.

1)   In business and in gambling, we have to take our chances and bet big at the right moments, or slowly lose it all.

Ming said “In gambling you cannot just keep betting the same small amount you bet. If you keep doing that you’re going to end up nowhere and eventually because the odds are slightly tipped against you, you’ll die a natural death. You have to see opportunities, then take the chance and go for it”.

It’s just like business. In business the odds are always stacked against you just like how the odds are stacked against you when you’re in a casino. You also have a limited amount of capital or resources in business and you have to make them count. If you constantly bet the same safe amount without taking any chances then eventually the odds catch up with you and you lose.

2) In business and gambling, you have to have enough capital

“Your capital is way too small. Your total budget is $200 when each hand is a minimum of $50 (which seems to be the case in most casinos we visit). With so little capital you lose very quickly and you’re not giving yourself enough time to bounce back when the tide comes. If you’re going to play like that then don’t bother gambling. You’re just throwing away money”. That was the next piece of advice Ming gave me.

I reflected on my past gambling experiences and it all made sense. I started with $200. The minute I lose the first two hands I’m down to $100. By right I should bet more in my next hand so I could make it back but I didn’t have the capital to so I walk away from the table prematurely and a loser.

It’s the same in business. Not every business idea makes money immediately. Sometimes we need to wait for the “wave” to come and then ride it but each day or week we wait we lose money. The longer we wait the more money we lose. So if we don’t have enough capital to wait out the tough times and make money in the good times the business dies prematurely and you never have a chance to ride the wave and make it all back. If we don’t have staying power to wait for the wave then perhaps it’s true that we shouldn’t even bother going into it.

3)   In business and gambling, you have to have resolve

One of my friends at the casino in Macau had a strategy in Baccarat. He wouldn’t bet on player or banker. He would bet only on whether the game would tie or not. He would look for games where there hadn’t been a tie in a long time and then bet on it. Ties don’t happen often but the odds if he won was 8 to 1. That means he can afford to lose 8 of the same bets before he gets 1 tie to break even. But if he increases his bet each time he loses he increases the payout and then could make more.

Another friend and I decided to follow his strategy. After 5 hands of losing straight we started to get jumpy. We were losing more and more money each time so we lost our discipline and decided not to go on with it. Literally one or two hands later, he got his tie and won big.

The difference between him and us was that my friend stayed the course. He had resolve… whereas we got scared when we were losing money and quit.

That’s like business. All businesses go through difficult times sooner or later and the ones who come out of it well are the ones who have a plan and are determined enough to stick to it.

When I think of these 3 similarities I can’t help but think of how business and gambling are alike. They both require capital, they both require people to take risks, they both reward the risk takers and they both test your determination and resolve. I realize now that perhaps I’ve been losing at casinos not because I don’t have gambling luck. But because I was playing it all wrong.

5 Mistakes I Made at my first job interview (that I hope you never have to make)

I remember my interview for a full time job. It was actually for the position of an Equity Analyst at Deutsche Bank, London. Before the interview I had made all sorts of preparations. I read up on things about the Company, I practiced answers to questions I thought the interviewer would ask and prepared myself for any test they would make me do.

I went for the interview the next day in my suit, CV in my hand and it went terribly. Unsurprisingly I didn’t get the job and I never really thought of why.

When I started Netccentric, we hired a lot of people and I sat in the chair of an interviewer. I began then to understand what interviewers look for. Having personally interviewed and hired probably a hundred candidates or so in the past years, I began to reflect on my first interview and cringe at how bad it was.

So I thought I’d share my mistakes here so nobody would ever follow me and make the same ones. Here they are:

1) I didn’t show ENERGY!

When you read tips on how to ace a job interview online, they always talk about how you must be confident and how you must smile. The truth is… YES… you have to do just that. But doing that alone IS NO LONGER ENOUGH. It’s almost as if it’s a GIVEN and it’s EXPECTED that an interview smiles or at least appears as confident as he or she can be.

What these articles don’t tell you is the other MORE important thing you must have:

That’s ENERGY and ENTHUSIASM. Energy and enthusiasm attracts people and rubs off on them! A lack of energy and enthusiasm does the exact opposite: it repels them.

Put yourself in the shoes of an interviewer. Two candidates, both of equal qualifications and skill sets come before you. Both also appear confident and smile at you. However one of them is VERY VERY enthusiastic about his job or living life in general… and the other is rather normal. Like what you would expect from all other candidates.

Which one would you hire?

2) I didn’t REALLY know enough about the company

The other preparation tip that people often give you before you go for an interview is to prepare for it. To learn about the company you’re interviewing for. So what I did was Google up the company’s corporate website and read up on it. When asked about what I knew about Deutsche Bank I recited almost word for word whatever was on their website… making it a point to even remember key numbers and statistics.

Wow I thought… I totally aced that one.

I was wrong!

The interviewees in the past who had really impressed me told me things about my company that wasn’t on our website. Some of the things were from articles they read online about us and some… even more impressively was from what people in my industry had said about us.

That’s what tells an interviewer that you’ve REALLY done your homework. Not because you went to www.db.com or www.netccentric.com. But that you asked around about them and did your own research.

3) I didn’t ask the right questions

“Be Interactive! Ask questions… show you’re smart”. That’s one of the other tips I was given. So before I went for my interview I prepared some questions I would ask if they were to ask me what I wanted to ask.

The question I asked was “Is there a Chinese Wall in my department vs the sales?”. The short answer any banker would tell you is YES… (you can google up what a Chinese Wall is). While I thought it was a smart question at the time, when I look back it’s really really… not just an elementary question but worse.. a TOTALLY IRRELEVANT one.

Don’t just ask questions for the sake of asking. Ask them because they MATTER. Questions like “What’s expected of me when I take on this role?” or “Who would I be reporting to? What he or she like?”.

These are the right questions to ask. If you want to ask questions about salary… well you can too but that sometimes backfires because the interviewer can think you’re too money minded. Besides there’s always a right time and place to ask about salaries and that’s when they give you an offer and show they want you. Not during the interview when they’re still deciding.

4) I didn’t TELL STORIES

The way I answered my interview questions was the way I would answer questions in an exam. Question then answer question then answer. Straight to the point.

Yes many questions warrant direct answers but there are questions that give you the opportunity to tell a story. Interviewers are people too and people are generally more engaged by stories than they are just facts or figures or statements. The key though is finding a relevant story.

For example if you’re asked “What makes you think you can do well in this equity research role?” (equity research is really a role where you study stocks and you write analyst reports that recommend whether to buy or sell a stock).

Instead of answering “Because I’m well-qualified, good in math and have done lots of research before in my previous jobs”.

It could be:
“I picked up a very keen interest in equities since I was age 15 because my family was all involved in the stock markets. I started by reading books and how to analyze stocks.

Then at university I decided to put this interest to test. With my knowledge and research I started virtual trading accounts and bought and sold stocks based on my own recommendations with virtual money. My virtual portfolio did well. Getting me over 30% returns in a year. So I think I’ll be really good in this job”.

Note that the story above is my own story and it’s true. Everyone has their own personal story that relates to their own job. So tell that story. A story that tells of your past personal success or explains why you’re so interested in this.

5) I didn’t show them that I was hungry 

Hunger, motivation or ambition is what many people look for. When I answered questions about the company I didn’t show that I really wanted this job. Perhaps it’s because at the time… well I didn’t really really want it. I had many options available and even if I didn’t get this one I had another one.

But that’s not necessarily how we should portray ourselves to interviewers. We have to show we want a job! (because really if we don’t really want a job then why even bother going for the interview). And yes you don’t want to appear too desperate such that they think they can offer you less. At the very least though if you know your worth and know how good you are then I think there’s nothing wrong with saying

“Listen… I have some other opportunities waiting for me out there but I really like this company and I really want this job. You guys are at the top of my list.  If you decide to hire me, please help me make this decision a no brainer for me by offering me a decent package and I’ll be happy to see you here on Monday!”.

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So that’s my two cents. Feel free to share this article of my own mistakes and feel free to leave comments if you have any of your own experiences to share.

Hello !

I just realized that it’s been about 4-5 days since I last updated. I’m sorry guys. I’ve been so swamped at work. Been working on something pretty big that we’re not ready to talk about yet. And well this big thing is taking up a lot of my time.

That and whatever time I have left I make it a point to spend some time with my family… and well.. get some exercise too.

My exercise regime has taken a beating too. I try to exercise 3 times a week or so. But now I barely make it to twice. I guess that’s the thing about life. Sometimes we get so busy with work we lose our balance a bit and that’s fine… just need to be able to get back to it once all this is over.

I’m off tomorrow for Ming’s bachelor party in Macau. If you wanna follow my updates there follow my Dayre.

I’ll update soonest as I can okay?

Until then have a great weekend ahead everyone!